Returns & Exchanges
At Pure Integrative Pharmacy, we want you to be completely satisfied with your fashion purchases. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing